Privacy Policy

Last Updated: 27/06/2025

Zanova Marketing (Farzana Munir) is the owner and operator of zanovareservation.com, which connects users with third-party agents who assist with flight bookings and related services exclusively over the phone. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website.

By using this website, you agree to the practices described below.

1. Business Information

Business Name: Zanova Marketing
Contact Name: Farzana Munir
Address:  Abu Talal Center, Bustan Khan Road, Flat No. 3A, Muhalla Chaklala, Scheme 3, Rawalpindi Cantt, Rawalpindi, Pakistan
Email: info@zanovareservation.com
Website: https://zanovareservation.com

2. Affiliate Information

Affiliate Partner: Leadnomics
Address: 3675 Market St, Suite 900, Philadelphia, PA 19104, USA

3. Information We Collect

We may collect both personal and non-personal data through your interaction with our website or services.

3.1 Personal Information

Information you may provide directly, including:

• Name
• Phone number
• Email address
• Details shared during phone calls with partner agents

Note: We do not collect or store any payment or financial information through our website.

3.2 Non-Personal Information

Information automatically collected may include:

• IP address
• Device and browser type
• Pages visited and time spent
• Referring website or source

3.3 How We Collect It

• During phone interactions
• Using cookies and analytics tools

4. How We Use Your Information

We may use your information to:

• Connect you with partner agents for flight-related services
• Respond to your inquiries or service requests
• Send service updates or promotional content (you may opt out)
• Improve website performance and customer experience
• Comply with legal or regulatory obligations

5. Cookies and Tracking

We use cookies and analytics tools to:

• Monitor website performance
• Analyze visitor behavior
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may impact some website functionality.

6. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data in the following situations:

6.1 With Partner Agents

Information may be shared with trusted third-party agents who provide the flight booking or support services.

6.2 Legal Requirements

We may disclose information if required by law, court order, or to comply with legal processes.

7. Data Security

We implement industry-standard safeguards to protect your information. While we take reasonable precautions, no method of internet transmission or storage is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may request:

• Access to the personal data we hold
• Correction or deletion of your data
• To opt out of promotional messages
• Data transfer or restriction of processing (if applicable)

To exercise your rights, please contact us at info@zanovareservation.com.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies independently.

10. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal data from children. If we receive such data, it will be promptly deleted.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated date. Continued use of the website implies acceptance of those changes.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

📧 info@zanovareservation.com